Energex
Energex distributes across south-east Queensland. It sits under Energy Queensland with Ergon Energy Network, and the two share a technical manual and a portal — but not their application forms, which is the distinction that catches people.
What they assess
- One portal, restricted to the trade
- Applications go through the Electrical Partners Portal, which is open only to authorised users — registration takes a Queensland electrical contractor number or an accredited installer number, so the portal account is itself a credential check.
- Three form types, and only one is right
- The portal carries enquiries, connects and electrical work requests. A solar install that creates or changes a distributed energy record is a connect; the other two will not do the job.
- Approval before installation, exporting or not
- Every distributed energy system needs approval before it goes in, including systems configured never to export.
Where it snags
The portal is shared between Energex and Ergon and the forms are not. One login covers both networks, which is exactly what makes lodging against the wrong one easy — the shared technical manual reinforces the impression that it is one process. Energex — connection essentials
Picking the wrong form type is the quiet failure here. An electrical work request is not a connect, and a solar job that creates or changes a distributed energy record needs the connect — lodging the wrong one does not bounce back as a rejection so much as a job sitting in the wrong queue. Energex — connection essentials
A regulated clock runs on the distributor to advise whether an application qualifies as a basic connection service. Knowing the obligation exists is the useful part — it makes a stalled application something to chase with a reference rather than something to wait out. Energex — connection essentials
Go straight to
Confirm the distributor from the bill, NMI record or connection approval before relying on this page. Embedded networks, remote grids and private networks may use a different authority. The connection offer and the site-specific approval override anything general, here or on the distributor’s own site. Reviewed 2026-08-08.
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