This site is operated by Solar Analytica Pty Ltd (“Wattbench”, “we”, “us”). This policy explains what we collect when you use https://wattbench.ai, why, and what we never do with it. We handle personal information in line with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
The calculators run in your browser
Every calculator on this site runs entirely on your device. The figures you enter are processed in your browser and are not transmitted to us unless you sign in and deliberately save a calculator run to your account.
Waitlist and Field Notes
If you join the Pro beta list or subscribe to Field Notes, we store your email address, which list you joined and your subscription status, and, to help us prevent abuse and understand where sign-ups come from, the page you subscribed from and your browser's user-agent string. We use this only to run the list you asked for. Sign up is single opt-in: your address is added when you submit the form. Every Field Notes email carries a one-click unsubscribe link, and you can opt out or ask us to remove you at any time (see Contact).
Contact form
If you use our contact form, we store the name, email address, topic and message you send so we can reply and keep a record of the conversation. We send you a confirmation and email ourselves a copy so we don't lose it.
Saved jobs and account data
If you create an account, you can save bookmarks, calculator runs and job notes. These are stored against your account so they can be opened across devices. A saved job also records the browser timezone used to interpret its field timestamps. You control what you enter. Avoid adding unnecessary personal information about customers. You can export or delete your account data from the account page.
Product feedback and requests
A helpful or needs-work vote stores the page, feedback category and a salted one-way IP hash for abuse prevention. It does not store your email. If you request a fault code, calculator or playbook, we store the email and field context you submit so we can understand and clarify the request.
Abuse prevention
To stop our forms being spammed, we store a salted, one-way hash of your IP address, never the address itself, for a short period, and limit how many submissions can come from one source. It isn't used to identify you.
Ask Watt (AI assistant)
When you use Ask Watt, we store your questions and Watt's answers so we can check the assistant is accurate and safe, plus any email address you choose to give it. Your question is sent to our AI provider, Anthropic, to generate the answer; Anthropic processes it on servers outside Australia (in the United States) and, under its commercial terms, does not use it to train its models. Watt answers only from Wattbench's own content. Please don't enter sensitive personal information into the chat.
Service providers
We use a small set of providers to run the site: Supabase (database), Resend (email delivery), Anthropic (the Ask Watt assistant), and Vercel (hosting). They process data on our behalf to provide those services, subject to their own security and privacy commitments.
Where your data is processed
Some of these providers store and process data on servers outside Australia, including in the United States. If you subscribe, you consent to the information you provide being handled overseas by these providers for the purposes described above. Simply browsing the site does not send your personal information overseas, beyond the standard hosting logs described below.
Information our host processes
Like most websites, our hosting provider may automatically log standard technical information such as your IP address, browser type, and the pages requested, to operate the site securely and reliably. We use this only for operations and security, not to identify you.
Theme preference
Your light or dark theme choice is stored locally in your browser and never leaves your device.
Cookies and analytics
Strictly-necessary cookies keep you signed in, and your light/dark theme is stored locally in your browser. Neither needs consent. For anything beyond that we ask first. Where Google Analytics is enabled, it loads only after you accept cookies; decline and no analytics cookies are set. If you consent, we also record a small set of field-workflow events, such as creating a job, adding evidence or opening a report. Those events contain the action, a generic page path, the selected template and, where the workflow started from a public page, that page's public resource ID. An authorised staff pilot can also record one fixed outcome category against that public resource; it does not attach an account, job, timestamped evidence or free text. Real job IDs are removed before storage; no account ID, email, IP address, user agent or field evidence is retained. We turn on IP anonymisation and switch off advertising signals, so we don't build advertising profiles. You can change your choice any time via “Cookie settings” in the footer.
What we don't do
We do not sell, rent, or trade personal information.
Your rights
Under the Australian Privacy Principles you can ask us to access or correct the personal information we hold about you, or to remove your email from our lists. Email us at hello@wattbench.aiand we'll action it. If you believe we have mishandled your information, you may also complain to the Office of the Australian Information Commissioner (OAIC).
External links
Our pages link to manufacturer documentation and other resources. Those sites have their own privacy practices, which we don't control. Please review their policies.
Changes
We may update this policy as the site evolves; the “last updated” date above reflects the current version.
Contact
Questions about privacy, or want your data removed? Email hello@wattbench.ai. See also our Terms of Use and Disclaimer.