CitiPower
CitiPower covers Melbourne's CBD and inner suburbs. It shares a connection framework with Powercor and United Energy, which makes the three look interchangeable — the framework is shared, the lodgement surfaces are not.
What they assess
- One framework across three brands
- A consolidated model standing offer for basic connection services covers CitiPower, Powercor and United Energy, so the requirements read the same across all three.
- Contractors can lodge
- A licensed electrician or registered electrical contractor can submit on the customer's behalf.
Where it snags
Shared framework, separate portals. CitiPower and Powercor applications go through one customer portal and United Energy's through another, so knowing one of the three does not tell you where to lodge the next. CitiPower & Powercor — connection requests and processes
Inner-city sites are where the network boundary is tightest — an address a few streets away can sit on a different distributor, so confirm from the bill rather than from the suburb. CitiPower & Powercor — connection requests and processes
Go straight to
Confirm the distributor from the bill, NMI record or connection approval before relying on this page. Embedded networks, remote grids and private networks may use a different authority. The connection offer and the site-specific approval override anything general, here or on the distributor’s own site. Reviewed 2026-08-08.
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