Endeavour Energy
Endeavour Energy distributes across Greater Western Sydney, the Blue Mountains, the Central West, the Southern Highlands, the Illawarra and the South Coast. More than the other NSW networks, its conditions attach to the installer and the equipment configuration rather than to the site.
What they assess
- Permission to Connect is a named artefact
- Approval takes the form of a Permission to Connect letter that has to be in hand before the connection is made, and energisation and inspection requests are lodged through the same portal.
- Two inverter gates, not one
- The unit must be an approved type or carry written network approval for that make and model, and it must additionally be configured to the network's own standard — clearing the list does not clear the configuration.
- Post-installation paperwork lands in three places
- The compliance certificate goes to the network and to the state regulator with a copy to the customer, while equipment details go into AEMO's national register. Each carries its own deadline.
Where it snags
An address outside the supply area fails silently in the portal: the site simply does not highlight on the map and no address row appears. There is no error explaining why, and the documented fallback is an email rather than a portal path — so treat an unresolvable address as a service-area question before assuming it is a form-filling problem. Endeavour Energy — Connections Portal user guide
The network's own pages disagree on who upgrades the meter. The customer-facing connection steps describe the network arranging it; the metering responsibility table assigns it to the retailer. Treat the meter as a retailer-driven service order to confirm, not as something that follows automatically from approval. Endeavour Energy — your meter
Portal registration forks on a customer-type choice, and the accredited service provider path demands an accreditation number the retail path does not. Registration also completes multi-factor authentication against a mobile number, which makes a shared office account awkward to operate. Endeavour Energy — Connections Portal user guide
Pre-existing generation at the site has to be declared on the same application — the generator step asks for existing, new and removed capacity together, so a site with an earlier system is not a fresh application in the network's eyes. Endeavour Energy — Connections Portal user guide
Go straight to
Confirm the distributor from the bill, NMI record or connection approval before relying on this page. Embedded networks, remote grids and private networks may use a different authority. The connection offer and the site-specific approval override anything general, here or on the distributor’s own site. Reviewed 2026-08-08.
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