United Energy
United Energy covers south-eastern Melbourne and the Mornington Peninsula. It shares a model standing offer with CitiPower and Powercor and nothing operational: its own portal, its own named pre-approval, and its own deadlines. Assuming the three work alike is the mistake this network punishes.
What they assess
- The Solar Pre-Approval is a named artefact
- A Solar Pre-Approval is submitted through myEnergy before equipment goes in, and it is referenced by name through the rest of the process rather than being an anonymous approval step.
- Lodged by the customer or the trade
- The customer, a registered electrical contractor or a licensed electrical worker can submit, so the lodging party is a choice rather than a rule.
- An alteration request closes the job
- After inspection, the contractor submits an alteration request through the same portal — the pre-approval alone does not finish it.
Where it snags
The pre-approval expires. Let it lapse and the alteration request is rejected for an invalid pre-approval after the system is already installed, which is the worst possible moment to discover a date. Check the expiry on the approval itself — it is stated there, and it is the kind of window that changes. United Energy — connection application service
Where a generation deed is required, it carries its own separate and shorter signing deadline running from when the pre-approval issued. Two clocks, different lengths, both started by the same event. United Energy — connection application service
The pre-approval has to be finalised before the alteration request will proceed. Lodging them in the wrong order does not queue — it rejects. United Energy — connection application service
Go straight to
Confirm the distributor from the bill, NMI record or connection approval before relying on this page. Embedded networks, remote grids and private networks may use a different authority. The connection offer and the site-specific approval override anything general, here or on the distributor’s own site. Reviewed 2026-08-08.
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