Growatt Error Codes
Current MOD XH and AU-hosted MOD XA codes — including the XA manual's full Warning and Error tables — separated from legacy TL/MTL search terms, with official remedies only where an exact cited manual supports them.
124 of 124 codes
About this fault librarySources · scope
This guide separates current MOD 3–10KTL3-XH evidence from legacy 1000–5000 TL / 2500–5000 MTL vocabulary. Reviewed remedies are attached only to the numbered MOD XH entries recovered in Growatt's official current manual, including warning 205, which the manual identifies as PV boost driver abnormal. Legacy codes and legacy named aliases remain remedy-blank because their service bulletin is available only through a secondary mirror. Australian and global Growatt pages both list the MOD family, but the installed Australian variant and firmware range are not established by the manual metadata. Code 303 is the one exception to the single-source claim above: it isn't in the MOD XH manual's own Error-code table, so it's cited instead to the separate, AU-hosted MOD XA manual, where it matches exactly. The other eight numbered entries remain sourced to MOD XH. The Warning NNN and Error NNN entries below come from that same AU-hosted XA manual's two troubleshooting tables (§13.2.1 and §13.2.2) — the tables reuse the same numbers for different faults (Warning 303 is an EPS overload; Error 303 is the neutral-to-earth condition), so each entry carries its family word the way the inverter's own display does. A few XA rows name components from Growatt's wider system range (SPH storage, the SP-CT sensor, the off-grid box, a generator); those entries keep the manual's own naming and flag it, since the table text is shared across families. Safety note: owners should record the code and contact their installer. Isolation, measurements, wiring, parameter changes and internal repairs are licensed-worker tasks.
- 124 Growatt fault and alarm codes, documented for the trade.
- Compiled from published documentation and field references; Wattbench is independent and not affiliated with Growatt.
- Codes involving DC/AC isolation, wiring or opening the unit are licensed electrical work. Isolate safely and follow AS/NZS procedure.
Resolution text is manufacturer/service context, not permission for an owner to perform electrical work. Stop at visible observations unless the exact product instructions identify an owner control. Isolation, configuration, testing, opening equipment and wiring are for an appropriately licensed worker and, where required, an SAA-accredited person. Where a card says Product fit is unknown, treat it as brand-level guidance and confirm the exact model, role, regional variant, firmware and current manual before acting.
- 100
Reference-voltage fault
Legacy TL/MTL family: the inverter detected an internal reference-voltage fault.
- 101
CPU communication fault
Legacy TL/MTL family: communication between the inverter's internal processors failed.
- 102
Processor data mismatch
Legacy TL/MTL family: the data reported by the two internal processors is inconsistent.
- 116
EEPROM fault
Legacy TL/MTL family: the inverter reported an internal memory fault.
- 117
Relay-circuit fault
Legacy TL/MTL family: the inverter detected an abnormality in its internal relay circuit.
- 118
Initialisation / model fault
Legacy TL/MTL family: the inverter did not initialise with a valid model configuration.
- 119
GFCI device fault
Legacy TL/MTL family: the inverter detected an internal ground-fault monitoring device fault.
- 120
Current-sensor fault
Legacy TL/MTL family: the inverter detected an internal current-sensor fault.
- 121
CPU communication loss
Legacy TL/MTL family: the main processor did not receive data from the secondary processor.
- 122
Bus-voltage fault
Legacy TL/MTL family: the inverter's internal DC bus voltage is outside its expected range.
- 201 · Residual I High
Residual current high
MOD XH: the inverter detected excessive leakage current. Legacy TL/MTL units can display the named message Residual I High for the same class of protection event.
Product fit · Family-level · MOD 3–10KTL3-XH
Show field stepsHide field steps for 201 · Residual I High: Residual current high
Product fit
MOD 3–10KTL3-XH · Three-phase string inverter
Family-level · AU/region not confirmed · Firmware not documented
Safe checks now
Record the code, time and weather conditions. Do not reset the inverter, touch PV wiring or operate isolators; arrange a licensed inspection if the event persists or returns.
Installer remedy
Apply the MOD 3–10KTL3-XH manual's insulation or residual-current checks under safe isolation. Rectify the cause before returning the system to service; this remedy does not cover the legacy named label.
Remedy sourceMOD XH manual
Manufacturer / escalation handoff
- 202 · PV Voltage High
PV input voltage too high
The PV input voltage exceeded the inverter's permitted limit.
Product fit · Family-level · MOD 3–10KTL3-XH
Show field stepsHide field steps for 202 · PV Voltage High: PV input voltage too high
Product fit
MOD 3–10KTL3-XH · Three-phase string inverter
Family-level · AU/region not confirmed · Firmware not documented
Safe checks now
Leave the inverter and array wiring alone, record the code and contact the installer promptly. Do not reset the unit or operate DC equipment to test whether it clears.
Installer remedy
Measure each string under the approved procedure and compare the temperature-corrected open-circuit voltage with the exact MOD XH input limit. Correct the design before reconnection.
Remedy sourceMOD XH manual
Manufacturer / escalation handoff
- 203 · PV Isolation Low
PV insulation resistance low
The inverter measured low insulation resistance between the PV circuit and earth.
Product fit · Family-level · MOD 3–10KTL3-XH
Show field stepsHide field steps for 203 · PV Isolation Low: PV insulation resistance low
Product fit
MOD 3–10KTL3-XH · Three-phase string inverter
Family-level · AU/region not confirmed · Firmware not documented
Safe checks now
Record the code, time and weather conditions. Do not reset the inverter, touch PV wiring or operate isolators; arrange a licensed inspection if the event persists or returns.
Installer remedy
Apply the MOD 3–10KTL3-XH manual's insulation or residual-current checks under safe isolation. Rectify the cause before returning the system to service; this remedy does not cover the legacy named label.
Remedy sourceMOD XH manual
Manufacturer / escalation handoff
- 205 · PV boost driver abnormal
PV boost driver abnormal
MOD XH warning 205: the inverter detected an abnormal condition in the PV boost driver.
Product fit · Family-level · MOD 3–10KTL3-XH
Show field stepsHide field steps for 205 · PV boost driver abnormal: PV boost driver abnormal
Product fit
MOD 3–10KTL3-XH · Three-phase string inverter
Family-level · AU/region not confirmed · Firmware not documented
Safe checks now
Record warning 205 and the exact inverter model. Do not open the inverter or operate PV equipment to investigate it; contact the installer if the warning remains.
Installer remedy
For a MOD 3–10KTL3-XH displaying warning 205, follow the exact model procedure for one controlled restart. If the PV boost-driver warning remains, stop and escalate to Growatt support rather than inferring a string-side repair.
Remedy sourceMOD XH manual
Manufacturer / escalation handoff
- 300 · AC V Outrange
Grid voltage out of range
MOD XH: the grid voltage is outside the configured operating range. Legacy TL/MTL units use the named AC V Outrange message.
Product fit · Family-level · MOD 3–10KTL3-XH
Show field stepsHide field steps for 300 · AC V Outrange: Grid voltage out of range
Product fit
MOD 3–10KTL3-XH · Three-phase string inverter
Family-level · AU/region not confirmed · Firmware not documented
Safe checks now
Record the event and whether the premises supply appears normal. Do not change the grid profile or operate solar isolators; contact the installer if it repeats.
Installer remedy
Check the grid condition, AC connection and approved settings using the MOD 3–10KTL3-XH manual. Preserve the grid profile and escalate a confirmed supply issue through the network process.
Remedy sourceMOD XH manual
Manufacturer / escalation handoff
- 302 · No AC Connection
No AC connection
The inverter cannot detect an acceptable grid connection.
Product fit · Family-level · MOD 3–10KTL3-XH
Show field stepsHide field steps for 302 · No AC Connection: No AC connection
Product fit
MOD 3–10KTL3-XH · Three-phase string inverter
Family-level · AU/region not confirmed · Firmware not documented
Safe checks now
Record the event and whether the premises supply appears normal. Do not change the grid profile or operate solar isolators; contact the installer if it repeats.
Installer remedy
Check the grid condition, AC connection and approved settings using the MOD 3–10KTL3-XH manual. Preserve the grid profile and escalate a confirmed supply issue through the network process.
Remedy sourceMOD XH manual
Manufacturer / escalation handoff
- 303
Neutral-to-earth abnormal
MOD XA: the inverter detected an abnormal neutral-to-earth condition (NE abnormal) — an Earth Fault Alarm the manual says shows on the display with the red LED lit. Error 303 is not in the currently-cited MOD XH manual's Error-code table, which runs 300 straight to 304; it's confirmed instead in the separate, AU-hosted MOD XA manual.
Product fit · Unknown
Show field stepsHide field steps for 303: Neutral-to-earth abnormal
Product fit · Unknown
Safe checks now
Record the code, time and weather conditions. Do not reset the inverter, touch PV wiring or operate isolators; arrange a licensed inspection if the event persists or returns.
Installer remedy
Check that the PE (protective earth) line has a good connection, per the MOD XA manual's own two-step procedure for this exact code. If the fault remains after that check, escalate to Growatt support under safe isolation rather than repeatedly resetting the inverter.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- 304 · AC F Outrange
Grid frequency out of range
MOD XH: the grid frequency is outside the configured operating range. Legacy TL/MTL units use the named AC F Outrange message.
Product fit · Family-level · MOD 3–10KTL3-XH
Show field stepsHide field steps for 304 · AC F Outrange: Grid frequency out of range
Product fit
MOD 3–10KTL3-XH · Three-phase string inverter
Family-level · AU/region not confirmed · Firmware not documented
Safe checks now
Record the event and whether the premises supply appears normal. Do not change the grid profile or operate solar isolators; contact the installer if it repeats.
Installer remedy
Check the grid condition, AC connection and approved settings using the MOD 3–10KTL3-XH manual. Preserve the grid profile and escalate a confirmed supply issue through the network process.
Remedy sourceMOD XH manual
Manufacturer / escalation handoff
- 408 · Over Temperature
Over temperature
The inverter temperature exceeded its operating limit.
Product fit · Family-level · MOD 3–10KTL3-XH
Show field stepsHide field steps for 408 · Over Temperature: Over temperature
Product fit
MOD 3–10KTL3-XH · Three-phase string inverter
Family-level · AU/region not confirmed · Firmware not documented
Safe checks now
From a safe position, keep the inverter area clear and note direct sun, abnormal heat or visibly blocked airflow. Do not open the enclosure; contact the installer if it remains.
Installer remedy
Check the MOD 3–10KTL3-XH installation clearances, ventilation and ambient conditions. Escalate if the inverter continues to report over-temperature in normal conditions.
Remedy sourceMOD XH manual
Manufacturer / escalation handoff
- Output High DCI
Output DC injection high
Legacy TL/MTL family: the measured DC component of the AC output exceeded the permitted value.
- Auto Test Failed
Auto-test failed
Legacy TL/MTL family: the automatic grid-protection test used for the Italy configuration did not pass.
- Warning 200 · String fault
String fault
MOD XA: the inverter reports a fault on a PV string.
Product fit · Unknown
Show field stepsHide field steps for Warning 200 · String fault: String fault
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not operate isolators, open the inverter or touch wiring to investigate; contact the installer if the message remains.
Installer remedy
The XA manual's step for this code is a shutdown-first check of the named component or wiring under the site's safe-isolation procedure. Rectify what the check finds, and escalate to Growatt if the message returns after the documented check.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 201 · String PID terminal detection error
String PID quick-connect terminal detection error
MOD XA: the PID function's quick-connect terminal detection reports an error on a string.
Product fit · Unknown
Show field stepsHide field steps for Warning 201 · String PID terminal detection error: String PID quick-connect terminal detection error
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not operate isolators, open the inverter or touch wiring to investigate; contact the installer if the message remains.
Installer remedy
The XA manual's step for this code is a shutdown-first check of the named component or wiring under the site's safe-isolation procedure. Rectify what the check finds, and escalate to Growatt if the message returns after the documented check.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 202 · DC SPD abnormal
DC surge protection abnormal
MOD XA: the DC surge protection device (SPD) function is abnormal.
Product fit · Unknown
Show field stepsHide field steps for Warning 202 · DC SPD abnormal: DC surge protection abnormal
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not operate isolators, open the inverter or touch wiring to investigate; contact the installer if the message remains.
Installer remedy
The XA manual's step for this code is a shutdown-first check of the named component or wiring under the site's safe-isolation procedure. Rectify what the check finds, and escalate to Growatt if the message returns after the documented check.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 203 · PV circuit short
PV circuit short
MOD XA: the PV1 or PV2 wiring is short-circuited.
Product fit · Unknown
Show field stepsHide field steps for Warning 203 · PV circuit short: PV circuit short
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not operate isolators, open the inverter or touch wiring to investigate; contact the installer if the message remains.
Installer remedy
The XA manual's step for this code is a shutdown-first check of the named component or wiring under the site's safe-isolation procedure. Rectify what the check finds, and escalate to Growatt if the message returns after the documented check.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 204 · Dry contact abnormal
Dry-contact function abnormal
MOD XA: the dry-contact function is abnormal.
Product fit · Unknown
Show field stepsHide field steps for Warning 204 · Dry contact abnormal: Dry-contact function abnormal
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not operate isolators, open the inverter or touch wiring to investigate; contact the installer if the message remains.
Installer remedy
The XA manual's step for this code is a shutdown-first check of the named component or wiring under the site's safe-isolation procedure. Rectify what the check finds, and escalate to Growatt if the message returns after the documented check.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 206 · AC SPD abnormal
AC surge protection abnormal
MOD XA: the AC surge protection device (SPD) function is abnormal.
Product fit · Unknown
Show field stepsHide field steps for Warning 206 · AC SPD abnormal: AC surge protection abnormal
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not operate isolators, open the inverter or touch wiring to investigate; contact the installer if the message remains.
Installer remedy
The XA manual's step for this code is a shutdown-first check of the named component or wiring under the site's safe-isolation procedure. Rectify what the check finds, and escalate to Growatt if the message returns after the documented check.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 207 · USB over-current
USB (U-disk) over-current protection
MOD XA: the USB port's over-current protection has operated against the connected U-disk.
Product fit · Unknown
Show field stepsHide field steps for Warning 207 · USB over-current: USB (U-disk) over-current protection
Product fit · Unknown
Safe checks now
Record the code and note whether monitoring data is missing. This family concerns metering and communication accessories; do not access the meter, CT or wiring, and contact the installer if it persists.
Installer remedy
Check the CT, meter, optimiser or communication connection the XA manual names for this exact code, after shutdown where the manual says so. Restore the communication path before considering hardware replacement.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 208 · DC fuse open
DC fuse open
MOD XA: a DC fuse is open.
Product fit · Unknown
Show field stepsHide field steps for Warning 208 · DC fuse open: DC fuse open
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not operate isolators, open the inverter or touch wiring to investigate; contact the installer if the message remains.
Installer remedy
The XA manual's step for this code is a shutdown-first check of the named component or wiring under the site's safe-isolation procedure. Rectify what the check finds, and escalate to Growatt if the message returns after the documented check.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 209 · DC input voltage too high
DC input voltage exceeds maximum
MOD XA: the DC input voltage is exceeding the maximum tolerable value.
Product fit · Unknown
Show field stepsHide field steps for Warning 209 · DC input voltage too high: DC input voltage exceeds maximum
Product fit · Unknown
Safe checks now
Leave the inverter and array wiring alone, record the warning and contact the installer promptly. Do not operate DC equipment to test whether it clears.
Installer remedy
The XA manual directs immediately disconnecting the DC switch and checking the voltage — licensed work under safe isolation. Verify the string design against the input limit before reconnection, and contact Growatt if the warning outlives a restored normal voltage.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 210 · PV reversed
PV reversed
MOD XA: a PV input is connected with reversed polarity.
Product fit · Unknown
Show field stepsHide field steps for Warning 210 · PV reversed: PV reversed
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not operate isolators, open the inverter or touch wiring to investigate; contact the installer if the message remains.
Installer remedy
The XA manual's step for this code is a shutdown-first check of the named component or wiring under the site's safe-isolation procedure. Rectify what the check finds, and escalate to Growatt if the message returns after the documented check.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 300 · No utility
No utility
MOD XA: the inverter cannot detect the utility grid.
Product fit · Unknown
Show field stepsHide field steps for Warning 300 · No utility: No utility
Product fit · Unknown
Safe checks now
Record the message and whether the premises supply appears normal. The inverter should recover when the grid returns to range; do not change the grid profile, and contact the installer if it repeats.
Installer remedy
Check the measured grid condition and AC connection against the XA manual and the approved settings. Preserve the grid profile and escalate a confirmed supply issue through the network process.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 301 · Grid voltage outrange
Grid voltage out of range
MOD XA: the AC voltage is outside the standard voltage range in the specification.
Product fit · Unknown
Show field stepsHide field steps for Warning 301 · Grid voltage outrange: Grid voltage out of range
Product fit · Unknown
Safe checks now
Record the message and whether the premises supply appears normal. The inverter should recover when the grid returns to range; do not change the grid profile, and contact the installer if it repeats.
Installer remedy
Check the measured grid condition and AC connection against the XA manual and the approved settings. Preserve the grid profile and escalate a confirmed supply issue through the network process.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 302 · Grid frequency outrange
Grid frequency out of range
MOD XA: the grid frequency is outside the specification's range.
Product fit · Unknown
Show field stepsHide field steps for Warning 302 · Grid frequency outrange: Grid frequency out of range
Product fit · Unknown
Safe checks now
Record the message and whether the premises supply appears normal. The inverter should recover when the grid returns to range; do not change the grid profile, and contact the installer if it repeats.
Installer remedy
Check the measured grid condition and AC connection against the XA manual and the approved settings. Preserve the grid profile and escalate a confirmed supply issue through the network process.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 303 · EPS overload
EPS mode overload
MOD XA: the load on the EPS (backup) output is too high. A different fault from Error 303, which is the neutral-to-earth condition.
Product fit · Unknown
Show field stepsHide field steps for Warning 303 · EPS overload: EPS mode overload
Product fit · Unknown
Safe checks now
Note which appliances were running and reduce ordinary household or backup load if safe to do so. Do not operate inverter isolators; contact the installer if the overload trips again.
Installer remedy
Check the connected load against the rating the XA manual names for this output, reduce or redistribute it, and use only the documented recovery. Investigate a recurring overload before restoring all loads.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 304 · CT open or wrong
CT open or wrong
MOD XA: the AC current sensor (CT) is open-circuit or incorrectly connected.
Product fit · Unknown
Show field stepsHide field steps for Warning 304 · CT open or wrong: CT open or wrong
Product fit · Unknown
Safe checks now
Record the code and note whether monitoring data is missing. This family concerns metering and communication accessories; do not access the meter, CT or wiring, and contact the installer if it persists.
Installer remedy
Check the CT, meter, optimiser or communication connection the XA manual names for this exact code, after shutdown where the manual says so. Restore the communication path before considering hardware replacement.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 305 · CT reversed or ground fail
CT line reversed or ground fail
MOD XA: the SP-CT's L and N lines are reversed, or its earth connection has failed.
Product fit · Unknown
Show field stepsHide field steps for Warning 305 · CT reversed or ground fail: CT line reversed or ground fail
Product fit · Unknown
Safe checks now
Record the code and note whether monitoring data is missing. This family concerns metering and communication accessories; do not access the meter, CT or wiring, and contact the installer if it persists.
Installer remedy
Check the CT, meter, optimiser or communication connection the XA manual names for this exact code, after shutdown where the manual says so. Restore the communication path before considering hardware replacement.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 306 · SP-CT data not received
SP-CT communication fault
MOD XA: a communication fault — the manual's wording is that the M3 did not receive SP-CT data.
Product fit · Unknown
Show field stepsHide field steps for Warning 306 · SP-CT data not received: SP-CT communication fault
Product fit · Unknown
Safe checks now
Record the code and note whether monitoring data is missing. This family concerns metering and communication accessories; do not access the meter, CT or wiring, and contact the installer if it persists.
Installer remedy
Check the CT, meter, optimiser or communication connection the XA manual names for this exact code, after shutdown where the manual says so. Restore the communication path before considering hardware replacement.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 307 · Communication fault
Communication fault
MOD XA: a communication fault.
Product fit · Unknown
Show field stepsHide field steps for Warning 307 · Communication fault: Communication fault
Product fit · Unknown
Safe checks now
Record the code and note whether monitoring data is missing. This family concerns metering and communication accessories; do not access the meter, CT or wiring, and contact the installer if it persists.
Installer remedy
Check the CT, meter, optimiser or communication connection the XA manual names for this exact code, after shutdown where the manual says so. Restore the communication path before considering hardware replacement.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 400 · Fan abnormal
Fan function abnormal
MOD XA: the cooling fan function is abnormal.
Product fit · Unknown
Show field stepsHide field steps for Warning 400 · Fan abnormal: Fan function abnormal
Product fit · Unknown
Safe checks now
From a safe position, note any blocked airflow or unusual heat around the equipment. Do not open the enclosure; contact the installer if the message remains in normal conditions.
Installer remedy
Check the fan wiring and cooling path the XA manual names, after powering down where it says so, and replace the fan through the documented procedure if required. Escalate if cooling is restored and the message returns.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 401 · Meter abnormal
Meter abnormal
MOD XA: the energy meter is abnormal or not communicating.
Product fit · Unknown
Show field stepsHide field steps for Warning 401 · Meter abnormal: Meter abnormal
Product fit · Unknown
Safe checks now
Record the code and note whether monitoring data is missing. This family concerns metering and communication accessories; do not access the meter, CT or wiring, and contact the installer if it persists.
Installer remedy
Check the CT, meter, optimiser or communication connection the XA manual names for this exact code, after shutdown where the manual says so. Restore the communication path before considering hardware replacement.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 402 · Optimiser communication abnormal
Optimiser communication abnormal
MOD XA: communication between the optimiser and the inverter is abnormal.
Product fit · Unknown
Show field stepsHide field steps for Warning 402 · Optimiser communication abnormal: Optimiser communication abnormal
Product fit · Unknown
Safe checks now
Record the code and note whether monitoring data is missing. This family concerns metering and communication accessories; do not access the meter, CT or wiring, and contact the installer if it persists.
Installer remedy
Check the CT, meter, optimiser or communication connection the XA manual names for this exact code, after shutdown where the manual says so. Restore the communication path before considering hardware replacement.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 403 · String communication abnormal
String communication abnormal
MOD XA: string communication is abnormal.
Product fit · Unknown
Show field stepsHide field steps for Warning 403 · String communication abnormal: String communication abnormal
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not operate isolators, open the inverter or touch wiring to investigate; contact the installer if the message remains.
Installer remedy
The XA manual's step for this code is a shutdown-first check of the named component or wiring under the site's safe-isolation procedure. Rectify what the check finds, and escalate to Growatt if the message returns after the documented check.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 404 · EEPROM abnormal
EEPROM abnormal
MOD XA: the inverter's EEPROM (internal memory) is abnormal.
Product fit · Unknown
Show field stepsHide field steps for Warning 404 · EEPROM abnormal: EEPROM abnormal
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not repeatedly restart the inverter or change settings; contact the installer if the message does not clear.
Installer remedy
The XA manual's step for this code is one controlled restart. If the message persists after that single documented restart, stop and escalate to Growatt support rather than power-cycling repeatedly.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 405 · Firmware version mismatch
DSP and COM firmware version mismatch
MOD XA: the DSP and COM firmware versions do not match.
Product fit · Unknown
Show field stepsHide field steps for Warning 405 · Firmware version mismatch: DSP and COM firmware version mismatch
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not repeatedly restart the inverter or change settings; contact the installer if the message does not clear.
Installer remedy
The XA manual's step for this code is one controlled restart. If the message persists after that single documented restart, stop and escalate to Growatt support rather than power-cycling repeatedly.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 406 · Boost module error
Boost module error
MOD XA: the boost module reports an error.
Product fit · Unknown
Show field stepsHide field steps for Warning 406 · Boost module error: Boost module error
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not repeatedly restart the inverter or change settings; contact the installer if the message does not clear.
Installer remedy
The XA manual's step for this code is one controlled restart. If the message persists after that single documented restart, stop and escalate to Growatt support rather than power-cycling repeatedly.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 500 · Lithium battery communication failed
Lithium battery communication failed
MOD XA: communication with the lithium battery failed. The manual's own wording names the SPH here — shared text from Growatt's storage family — so confirm this row against your exact installed hardware.
Product fit · Unknown
Show field stepsHide field steps for Warning 500 · Lithium battery communication failed: Lithium battery communication failed
Product fit · Unknown
Safe checks now
Record the code and the battery state shown in the app. Do not alter battery settings, BMS wiring or terminals; contact the installer if the message does not clear.
Installer remedy
Check the battery voltage, terminals, temperature conditions or BMS communication the XA manual names for this exact code, against the battery's own documentation. Correct the mismatch before returning the system to service.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 501 · Battery terminal open
Battery terminal open
MOD XA: a battery terminal is open (lithium battery only, per the manual).
Product fit · Unknown
Show field stepsHide field steps for Warning 501 · Battery terminal open: Battery terminal open
Product fit · Unknown
Safe checks now
Record the code and the battery state shown in the app. Do not alter battery settings, BMS wiring or terminals; contact the installer if the message does not clear.
Installer remedy
Check the battery voltage, terminals, temperature conditions or BMS communication the XA manual names for this exact code, against the battery's own documentation. Correct the mismatch before returning the system to service.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 502 · Battery voltage high
Battery voltage high
MOD XA: the battery voltage is above range.
Product fit · Unknown
Show field stepsHide field steps for Warning 502 · Battery voltage high: Battery voltage high
Product fit · Unknown
Safe checks now
Record the code and the battery state shown in the app. Do not alter battery settings, BMS wiring or terminals; contact the installer if the message does not clear.
Installer remedy
Check the battery voltage, terminals, temperature conditions or BMS communication the XA manual names for this exact code, against the battery's own documentation. Correct the mismatch before returning the system to service.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 503 · Battery voltage low
Battery voltage low
MOD XA: the battery voltage is below range.
Product fit · Unknown
Show field stepsHide field steps for Warning 503 · Battery voltage low: Battery voltage low
Product fit · Unknown
Safe checks now
Record the code and the battery state shown in the app. Do not alter battery settings, BMS wiring or terminals; contact the installer if the message does not clear.
Installer remedy
Check the battery voltage, terminals, temperature conditions or BMS communication the XA manual names for this exact code, against the battery's own documentation. Correct the mismatch before returning the system to service.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 504 · Battery terminals reversed
Battery terminals reversed
MOD XA: the battery's positive and negative terminals are reversed.
Product fit · Unknown
Show field stepsHide field steps for Warning 504 · Battery terminals reversed: Battery terminals reversed
Product fit · Unknown
Safe checks now
Record the code and the battery state shown in the app. Do not alter battery settings, BMS wiring or terminals; contact the installer if the message does not clear.
Installer remedy
Check the battery voltage, terminals, temperature conditions or BMS communication the XA manual names for this exact code, against the battery's own documentation. Correct the mismatch before returning the system to service.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 505 · Lead-acid temperature sensor open
Lead-acid battery temperature sensor open
MOD XA: the lead-acid battery's temperature sensor is open-circuit or not installed.
Product fit · Unknown
Show field stepsHide field steps for Warning 505 · Lead-acid temperature sensor open: Lead-acid battery temperature sensor open
Product fit · Unknown
Safe checks now
Record the code and the battery state shown in the app. Do not alter battery settings, BMS wiring or terminals; contact the installer if the message does not clear.
Installer remedy
Check the battery voltage, terminals, temperature conditions or BMS communication the XA manual names for this exact code, against the battery's own documentation. Correct the mismatch before returning the system to service.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 506 · Battery temperature outrange
Battery temperature out of range
MOD XA: the battery's environment temperature is outside the specification range.
Product fit · Unknown
Show field stepsHide field steps for Warning 506 · Battery temperature outrange: Battery temperature out of range
Product fit · Unknown
Safe checks now
Record the code and the battery state shown in the app. Do not alter battery settings, BMS wiring or terminals; contact the installer if the message does not clear.
Installer remedy
Check the battery voltage, terminals, temperature conditions or BMS communication the XA manual names for this exact code, against the battery's own documentation. Correct the mismatch before returning the system to service.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 507 · BMS failure
BMS failure — charge and discharge blocked
MOD XA: a BMS failure, with neither charge nor discharge allowed.
Product fit · Unknown
Show field stepsHide field steps for Warning 507 · BMS failure: BMS failure — charge and discharge blocked
Product fit · Unknown
Safe checks now
Record the code and the battery state shown in the app. Do not alter battery settings, BMS wiring or terminals; contact the installer if the message does not clear.
Installer remedy
Check the battery voltage, terminals, temperature conditions or BMS communication the XA manual names for this exact code, against the battery's own documentation. Correct the mismatch before returning the system to service.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 508 · Lithium battery overload
Lithium battery overload
MOD XA: the output load exceeds the lithium battery's rated power.
Product fit · Unknown
Show field stepsHide field steps for Warning 508 · Lithium battery overload: Lithium battery overload
Product fit · Unknown
Safe checks now
Record the code and the battery state shown in the app. Do not alter battery settings, BMS wiring or terminals; contact the installer if the message does not clear.
Installer remedy
Check the battery voltage, terminals, temperature conditions or BMS communication the XA manual names for this exact code, against the battery's own documentation. Correct the mismatch before returning the system to service.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 509 · BMS message failure
BMS battery message failure
MOD XA: the BMS battery message failed.
Product fit · Unknown
Show field stepsHide field steps for Warning 509 · BMS message failure: BMS battery message failure
Product fit · Unknown
Safe checks now
Record the code and the battery state shown in the app. Do not alter battery settings, BMS wiring or terminals; contact the installer if the message does not clear.
Installer remedy
Check the battery voltage, terminals, temperature conditions or BMS communication the XA manual names for this exact code, against the battery's own documentation. Correct the mismatch before returning the system to service.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 510 · Battery SPD abnormal
Battery surge protection abnormal
MOD XA: the battery-side surge protection device (BAT SPD) function is abnormal.
Product fit · Unknown
Show field stepsHide field steps for Warning 510 · Battery SPD abnormal: Battery surge protection abnormal
Product fit · Unknown
Safe checks now
Record the code and the battery state shown in the app. Do not alter battery settings, BMS wiring or terminals; contact the installer if the message does not clear.
Installer remedy
Check the battery voltage, terminals, temperature conditions or BMS communication the XA manual names for this exact code, against the battery's own documentation. Correct the mismatch before returning the system to service.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 600 · DCI bias abnormal
DCI bias abnormal
MOD XA: the DC-injection (DCI) bias is abnormal.
Product fit · Unknown
Show field stepsHide field steps for Warning 600 · DCI bias abnormal: DCI bias abnormal
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not repeatedly restart the inverter or change settings; contact the installer if the message does not clear.
Installer remedy
The XA manual's step for this code is one controlled restart. If the message persists after that single documented restart, stop and escalate to Growatt support rather than power-cycling repeatedly.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 601 · DC voltage high
DC voltage high fault
MOD XA: a DC voltage high fault.
Product fit · Unknown
Show field stepsHide field steps for Warning 601 · DC voltage high: DC voltage high fault
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not repeatedly restart the inverter or change settings; contact the installer if the message does not clear.
Installer remedy
The XA manual's step for this code is one controlled restart. If the message persists after that single documented restart, stop and escalate to Growatt support rather than power-cycling repeatedly.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 602 · Off-grid output voltage low
Off-grid output voltage too low
MOD XA: the off-grid (backup) output voltage is too low.
Product fit · Unknown
Show field stepsHide field steps for Warning 602 · Off-grid output voltage low: Off-grid output voltage too low
Product fit · Unknown
Safe checks now
Record the code and whether backup power is currently needed. Do not operate the off-grid box, generator or inverter switches; contact the installer if the condition remains.
Installer remedy
Follow the XA manual's step for this exact code on the off-grid output, off-grid box or generator path, exactly as its row states it. Escalate to Growatt if the message returns after that documented step.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 603 · Off-grid output voltage high
Off-grid output voltage too high
MOD XA: the off-grid (backup) output voltage is too high.
Product fit · Unknown
Show field stepsHide field steps for Warning 603 · Off-grid output voltage high: Off-grid output voltage too high
Product fit · Unknown
Safe checks now
Record the code and whether backup power is currently needed. Do not operate the off-grid box, generator or inverter switches; contact the installer if the condition remains.
Installer remedy
Follow the XA manual's step for this exact code on the off-grid output, off-grid box or generator path, exactly as its row states it. Escalate to Growatt if the message returns after that documented step.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 604 · Off-grid output overcurrent
Off-grid output overcurrent
MOD XA: the off-grid output current is over-current.
Product fit · Unknown
Show field stepsHide field steps for Warning 604 · Off-grid output overcurrent: Off-grid output overcurrent
Product fit · Unknown
Safe checks now
Note which appliances were running and reduce ordinary household or backup load if safe to do so. Do not operate inverter isolators; contact the installer if the overload trips again.
Installer remedy
Check the connected load against the rating the XA manual names for this output, reduce or redistribute it, and use only the documented recovery. Investigate a recurring overload before restoring all loads.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 605 · Off-grid bus voltage low
Off-grid bus voltage too low
MOD XA: the off-grid bus voltage is too low.
Product fit · Unknown
Show field stepsHide field steps for Warning 605 · Off-grid bus voltage low: Off-grid bus voltage too low
Product fit · Unknown
Safe checks now
Note which appliances were running and reduce ordinary household or backup load if safe to do so. Do not operate inverter isolators; contact the installer if the overload trips again.
Installer remedy
Check the connected load against the rating the XA manual names for this output, reduce or redistribute it, and use only the documented recovery. Investigate a recurring overload before restoring all loads.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 606 · Off-grid output overloaded
Off-grid output overloaded
MOD XA: the off-grid output is overloaded.
Product fit · Unknown
Show field stepsHide field steps for Warning 606 · Off-grid output overloaded: Off-grid output overloaded
Product fit · Unknown
Safe checks now
Note which appliances were running and reduce ordinary household or backup load if safe to do so. Do not operate inverter isolators; contact the installer if the overload trips again.
Installer remedy
Check the connected load against the rating the XA manual names for this output, reduce or redistribute it, and use only the documented recovery. Investigate a recurring overload before restoring all loads.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 607 · Off-grid box communication abnormal
Off-grid box communication abnormal
MOD XA: an abnormal-communication alarm with the off-grid box accessory.
Product fit · Unknown
Show field stepsHide field steps for Warning 607 · Off-grid box communication abnormal: Off-grid box communication abnormal
Product fit · Unknown
Safe checks now
Record the code and whether backup power is currently needed. Do not operate the off-grid box, generator or inverter switches; contact the installer if the condition remains.
Installer remedy
Follow the XA manual's step for this exact code on the off-grid output, off-grid box or generator path, exactly as its row states it. Escalate to Growatt if the message returns after that documented step.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 608 · Off-grid box abnormal
Off-grid box abnormal alarm
MOD XA: the off-grid box accessory raises an abnormal alarm.
Product fit · Unknown
Show field stepsHide field steps for Warning 608 · Off-grid box abnormal: Off-grid box abnormal alarm
Product fit · Unknown
Safe checks now
Record the code and whether backup power is currently needed. Do not operate the off-grid box, generator or inverter switches; contact the installer if the condition remains.
Installer remedy
Follow the XA manual's step for this exact code on the off-grid output, off-grid box or generator path, exactly as its row states it. Escalate to Growatt if the message returns after that documented step.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 700 · Off-grid box fan faulty
Off-grid box fan faulty
MOD XA: the off-grid box's fan is faulty.
Product fit · Unknown
Show field stepsHide field steps for Warning 700 · Off-grid box fan faulty: Off-grid box fan faulty
Product fit · Unknown
Safe checks now
Record the code and whether backup power is currently needed. Do not operate the off-grid box, generator or inverter switches; contact the installer if the condition remains.
Installer remedy
Follow the XA manual's step for this exact code on the off-grid output, off-grid box or generator path, exactly as its row states it. Escalate to Growatt if the message returns after that documented step.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Warning 701 · Generator started abnormally
Generator started abnormally
MOD XA: the generator started abnormally.
Product fit · Unknown
Show field stepsHide field steps for Warning 701 · Generator started abnormally: Generator started abnormally
Product fit · Unknown
Safe checks now
Record the code and whether backup power is currently needed. Do not operate the off-grid box, generator or inverter switches; contact the installer if the condition remains.
Installer remedy
Follow the XA manual's step for this exact code on the off-grid output, off-grid box or generator path, exactly as its row states it. Escalate to Growatt if the message returns after that documented step.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 200 · AFCI fault
AFCI fault
MOD XA: the arc-fault (AFCI) protection reports a fault.
Product fit · Unknown
Show field stepsHide field steps for Error 200 · AFCI fault: AFCI fault
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not operate isolators, open the inverter or touch wiring to investigate; contact the installer if the message remains.
Installer remedy
The XA manual's step for this code is a shutdown-first check of the named component or wiring under the site's safe-isolation procedure. Rectify what the check finds, and escalate to Growatt if the message returns after the documented check.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 301 · AC terminals reversed
AC terminals reversed
MOD XA: the AC terminals are reverse-connected.
Product fit · Unknown
Show field stepsHide field steps for Error 301 · AC terminals reversed: AC terminals reversed
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not operate isolators, open the inverter or touch wiring to investigate; contact the installer if the message remains.
Installer remedy
The XA manual's step for this code is a shutdown-first check of the named component or wiring under the site's safe-isolation procedure. Rectify what the check finds, and escalate to Growatt if the message returns after the documented check.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 305 · Over load
Overload fault
MOD XA: the output load is over range.
Product fit · Unknown
Show field stepsHide field steps for Error 305 · Over load: Overload fault
Product fit · Unknown
Safe checks now
Note which appliances were running and reduce ordinary household or backup load if safe to do so. Do not operate inverter isolators; contact the installer if the overload trips again.
Installer remedy
Check the connected load against the rating the XA manual names for this output, reduce or redistribute it, and use only the documented recovery. Investigate a recurring overload before restoring all loads.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 306 · CT L-N reversed
CT L and N reversed
MOD XA: the SP-CT's L and N connection is reversed.
Product fit · Unknown
Show field stepsHide field steps for Error 306 · CT L-N reversed: CT L and N reversed
Product fit · Unknown
Safe checks now
Record the code and note whether monitoring data is missing. This family concerns metering and communication accessories; do not access the meter, CT or wiring, and contact the installer if it persists.
Installer remedy
Check the CT, meter, optimiser or communication connection the XA manual names for this exact code, after shutdown where the manual says so. Restore the communication path before considering hardware replacement.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 307 · SP-CT data not received
SP-CT communication fault
MOD XA: a communication fault — the manual's wording is that the M3 did not receive SP-CT data.
Product fit · Unknown
Show field stepsHide field steps for Error 307 · SP-CT data not received: SP-CT communication fault
Product fit · Unknown
Safe checks now
Record the code and note whether monitoring data is missing. This family concerns metering and communication accessories; do not access the meter, CT or wiring, and contact the installer if it persists.
Installer remedy
Check the CT, meter, optimiser or communication connection the XA manual names for this exact code, after shutdown where the manual says so. Restore the communication path before considering hardware replacement.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 308 · Pairing timeout
Pairing time too long
MOD XA: a communication fault — pairing took too long.
Product fit · Unknown
Show field stepsHide field steps for Error 308 · Pairing timeout: Pairing time too long
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not repeatedly restart the inverter or change settings; contact the installer if the message does not clear.
Installer remedy
The XA manual's step for this code is one controlled restart. If the message persists after that single documented restart, stop and escalate to Growatt support rather than power-cycling repeatedly.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 400 · DCI bias abnormal
DCI bias abnormal
MOD XA: the DC-injection (DCI) bias is abnormal.
Product fit · Unknown
Show field stepsHide field steps for Error 400 · DCI bias abnormal: DCI bias abnormal
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not repeatedly restart the inverter or change settings; contact the installer if the message does not clear.
Installer remedy
The XA manual's step for this code is one controlled restart. If the message persists after that single documented restart, stop and escalate to Growatt support rather than power-cycling repeatedly.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 401 · DC voltage high
DC voltage high fault
MOD XA: a DC voltage high fault.
Product fit · Unknown
Show field stepsHide field steps for Error 401 · DC voltage high: DC voltage high fault
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not repeatedly restart the inverter or change settings; contact the installer if the message does not clear.
Installer remedy
The XA manual's step for this code is one controlled restart. If the message persists after that single documented restart, stop and escalate to Growatt support rather than power-cycling repeatedly.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 402 · Output DC current too high
Output DC current too high
MOD XA: the DC component of the output current is too high.
Product fit · Unknown
Show field stepsHide field steps for Error 402 · Output DC current too high: Output DC current too high
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not repeatedly restart the inverter or change settings; contact the installer if the message does not clear.
Installer remedy
The XA manual's step for this code is one controlled restart. If the message persists after that single documented restart, stop and escalate to Growatt support rather than power-cycling repeatedly.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 403 · Output current unbalance
Output current unbalance
MOD XA: the output current is unbalanced.
Product fit · Unknown
Show field stepsHide field steps for Error 403 · Output current unbalance: Output current unbalance
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not operate isolators, open the inverter or touch wiring to investigate; contact the installer if the message remains.
Installer remedy
The XA manual's step for this code is a shutdown-first check of the named component or wiring under the site's safe-isolation procedure. Rectify what the check finds, and escalate to Growatt if the message returns after the documented check.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 404 · Bus sample fault
Bus sample fault
MOD XA: an internal bus-sampling fault.
Product fit · Unknown
Show field stepsHide field steps for Error 404 · Bus sample fault: Bus sample fault
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not repeatedly restart the inverter or change settings; contact the installer if the message does not clear.
Installer remedy
The XA manual's step for this code is one controlled restart. If the message persists after that single documented restart, stop and escalate to Growatt support rather than power-cycling repeatedly.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 405 · Relay fault
Relay fault
MOD XA: an internal relay fault.
Product fit · Unknown
Show field stepsHide field steps for Error 405 · Relay fault: Relay fault
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not repeatedly restart the inverter or change settings; contact the installer if the message does not clear.
Installer remedy
The XA manual's step for this code is one controlled restart. If the message persists after that single documented restart, stop and escalate to Growatt support rather than power-cycling repeatedly.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 406 · Init model fault
Initialisation model fault
MOD XA: the inverter's model initialisation failed.
Product fit · Unknown
Show field stepsHide field steps for Error 406 · Init model fault: Initialisation model fault
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not repeatedly restart the inverter or change settings; contact the installer if the message does not clear.
Installer remedy
The XA manual's step for this code is one controlled restart. If the message persists after that single documented restart, stop and escalate to Growatt support rather than power-cycling repeatedly.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 407 · Auto-test failure
Auto-test failure
MOD XA: the automatic test did not pass.
Product fit · Unknown
Show field stepsHide field steps for Error 407 · Auto-test failure: Auto-test failure
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not repeatedly restart the inverter or change settings; contact the installer if the message does not clear.
Installer remedy
The XA manual's step for this code is one controlled restart. If the message persists after that single documented restart, stop and escalate to Growatt support rather than power-cycling repeatedly.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 409 · Bus voltage abnormal
Bus voltage abnormal
MOD XA: the internal bus voltage is abnormal.
Product fit · Unknown
Show field stepsHide field steps for Error 409 · Bus voltage abnormal: Bus voltage abnormal
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not repeatedly restart the inverter or change settings; contact the installer if the message does not clear.
Installer remedy
The XA manual's step for this code is one controlled restart. If the message persists after that single documented restart, stop and escalate to Growatt support rather than power-cycling repeatedly.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 410 · Battery-voltage sampling inconsistent
Battery-voltage sampling inconsistent
MOD XA: the communication board and control panel sample the battery voltage inconsistently.
Product fit · Unknown
Show field stepsHide field steps for Error 410 · Battery-voltage sampling inconsistent: Battery-voltage sampling inconsistent
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not repeatedly restart the inverter or change settings; contact the installer if the message does not clear.
Installer remedy
The XA manual's step for this code is one controlled restart. If the message persists after that single documented restart, stop and escalate to Growatt support rather than power-cycling repeatedly.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 411 · Communication fault
Communication fault
MOD XA: an internal communication fault.
Product fit · Unknown
Show field stepsHide field steps for Error 411 · Communication fault: Communication fault
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not operate isolators, open the inverter or touch wiring to investigate; contact the installer if the message remains.
Installer remedy
The XA manual's step for this code is a shutdown-first check of the named component or wiring under the site's safe-isolation procedure. Rectify what the check finds, and escalate to Growatt if the message returns after the documented check.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 412 · Temperature sensor abnormal
Temperature sensor connection abnormal
MOD XA: the temperature sensor's connection is abnormal.
Product fit · Unknown
Show field stepsHide field steps for Error 412 · Temperature sensor abnormal: Temperature sensor connection abnormal
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not operate isolators, open the inverter or touch wiring to investigate; contact the installer if the message remains.
Installer remedy
The XA manual's step for this code is a shutdown-first check of the named component or wiring under the site's safe-isolation procedure. Rectify what the check finds, and escalate to Growatt if the message returns after the documented check.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 413 · IGBT drive fault
IGBT drive fault
MOD XA: an IGBT drive fault in the power stage.
Product fit · Unknown
Show field stepsHide field steps for Error 413 · IGBT drive fault: IGBT drive fault
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not repeatedly restart the inverter or change settings; contact the installer if the message does not clear.
Installer remedy
The XA manual's step for this code is one controlled restart. If the message persists after that single documented restart, stop and escalate to Growatt support rather than power-cycling repeatedly.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 414 · EEPROM fault
EEPROM fault
MOD XA: an EEPROM (internal memory) fault.
Product fit · Unknown
Show field stepsHide field steps for Error 414 · EEPROM fault: EEPROM fault
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not repeatedly restart the inverter or change settings; contact the installer if the message does not clear.
Installer remedy
The XA manual's step for this code is one controlled restart. If the message persists after that single documented restart, stop and escalate to Growatt support rather than power-cycling repeatedly.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 415 · Internal power test fail
Internal power test fail (PV power low)
MOD XA: the internal power test failed — the manual notes PV power low.
Product fit · Unknown
Show field stepsHide field steps for Error 415 · Internal power test fail: Internal power test fail (PV power low)
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not repeatedly restart the inverter or change settings; contact the installer if the message does not clear.
Installer remedy
The XA manual's step for this code is one controlled restart. If the message persists after that single documented restart, stop and escalate to Growatt support rather than power-cycling repeatedly.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 416 · Software overcurrent
Overcurrent protected by software
MOD XA: the software over-current protection operated.
Product fit · Unknown
Show field stepsHide field steps for Error 416 · Software overcurrent: Overcurrent protected by software
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not repeatedly restart the inverter or change settings; contact the installer if the message does not clear.
Installer remedy
The XA manual's step for this code is one controlled restart. If the message persists after that single documented restart, stop and escalate to Growatt support rather than power-cycling repeatedly.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 417 · Grid voltage sampling inconsistent
Grid-voltage sampling inconsistent
MOD XA: the grid-voltage sampling is inconsistent between measurement channels.
Product fit · Unknown
Show field stepsHide field steps for Error 417 · Grid voltage sampling inconsistent: Grid-voltage sampling inconsistent
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not repeatedly restart the inverter or change settings; contact the installer if the message does not clear.
Installer remedy
The XA manual's step for this code is one controlled restart. If the message persists after that single documented restart, stop and escalate to Growatt support rather than power-cycling repeatedly.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 418 · Firmware version mismatch
DSP and COM firmware version mismatch
MOD XA: the DSP and COM firmware versions do not match.
Product fit · Unknown
Show field stepsHide field steps for Error 418 · Firmware version mismatch: DSP and COM firmware version mismatch
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not repeatedly restart the inverter or change settings; contact the installer if the message does not clear.
Installer remedy
The XA manual's step for this code is one controlled restart. If the message persists after that single documented restart, stop and escalate to Growatt support rather than power-cycling repeatedly.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 419 · Leakage sampling inconsistent
Leakage-current sampling inconsistent
MOD XA: the leakage-current sampling is inconsistent between measurement channels.
Product fit · Unknown
Show field stepsHide field steps for Error 419 · Leakage sampling inconsistent: Leakage-current sampling inconsistent
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not repeatedly restart the inverter or change settings; contact the installer if the message does not clear.
Installer remedy
The XA manual's step for this code is one controlled restart. If the message persists after that single documented restart, stop and escalate to Growatt support rather than power-cycling repeatedly.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 420 · GFCI module damage
GFCI module damage
MOD XA: the ground-fault (GFCI) leakage-current module is damaged.
Product fit · Unknown
Show field stepsHide field steps for Error 420 · GFCI module damage: GFCI module damage
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not operate isolators, open the inverter or touch wiring to investigate; contact the installer if the message remains.
Installer remedy
The XA manual's step for this code is a shutdown-first check of the named component or wiring under the site's safe-isolation procedure. Rectify what the check finds, and escalate to Growatt if the message returns after the documented check.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 421 · CPLD abnormal
CPLD abnormal
MOD XA: the CPLD (internal logic device) is abnormal.
Product fit · Unknown
Show field stepsHide field steps for Error 421 · CPLD abnormal: CPLD abnormal
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not repeatedly restart the inverter or change settings; contact the installer if the message does not clear.
Installer remedy
The XA manual's step for this code is one controlled restart. If the message persists after that single documented restart, stop and escalate to Growatt support rather than power-cycling repeatedly.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 422 · Sampling inconsistent
Sampling inconsistent
MOD XA: internal sampling is inconsistent.
Product fit · Unknown
Show field stepsHide field steps for Error 422 · Sampling inconsistent: Sampling inconsistent
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not repeatedly restart the inverter or change settings; contact the installer if the message does not clear.
Installer remedy
The XA manual's step for this code is one controlled restart. If the message persists after that single documented restart, stop and escalate to Growatt support rather than power-cycling repeatedly.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 425 · AFCI self-test fault
AFCI self-test fault
MOD XA: the arc-fault (AFCI) self-test failed.
Product fit · Unknown
Show field stepsHide field steps for Error 425 · AFCI self-test fault: AFCI self-test fault
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not repeatedly restart the inverter or change settings; contact the installer if the message does not clear.
Installer remedy
The XA manual's step for this code is one controlled restart. If the message persists after that single documented restart, stop and escalate to Growatt support rather than power-cycling repeatedly.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 500 · BMS communication fault
BMS communication fault
MOD XA: BMS communication failed. The manual's own steps name the SP's RS485 cable — shared text from Growatt's storage family — so confirm this row against your exact installed hardware.
Product fit · Unknown
Show field stepsHide field steps for Error 500 · BMS communication fault: BMS communication fault
Product fit · Unknown
Safe checks now
Record the code and the battery state shown in the app. Do not alter battery settings, BMS wiring or terminals; contact the installer if the message does not clear.
Installer remedy
Check the battery voltage, terminals, temperature conditions or BMS communication the XA manual names for this exact code, against the battery's own documentation. Correct the mismatch before returning the system to service.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 501 · BMS failure
BMS failure — charge and discharge blocked
MOD XA: a BMS failure, with neither charge nor discharge allowed.
Product fit · Unknown
Show field stepsHide field steps for Error 501 · BMS failure: BMS failure — charge and discharge blocked
Product fit · Unknown
Safe checks now
Record the code and the battery state shown in the app. Do not alter battery settings, BMS wiring or terminals; contact the installer if the message does not clear.
Installer remedy
Check the battery voltage, terminals, temperature conditions or BMS communication the XA manual names for this exact code, against the battery's own documentation. Correct the mismatch before returning the system to service.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 502 · Battery voltage low
Battery voltage low
MOD XA: the battery voltage is low.
Product fit · Unknown
Show field stepsHide field steps for Error 502 · Battery voltage low: Battery voltage low
Product fit · Unknown
Safe checks now
Record the code and the battery state shown in the app. Do not alter battery settings, BMS wiring or terminals; contact the installer if the message does not clear.
Installer remedy
Check the battery voltage, terminals, temperature conditions or BMS communication the XA manual names for this exact code, against the battery's own documentation. Correct the mismatch before returning the system to service.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 503 · Battery voltage high
Battery voltage high
MOD XA: the battery voltage is too high.
Product fit · Unknown
Show field stepsHide field steps for Error 503 · Battery voltage high: Battery voltage high
Product fit · Unknown
Safe checks now
Record the code and the battery state shown in the app. Do not alter battery settings, BMS wiring or terminals; contact the installer if the message does not clear.
Installer remedy
Check the battery voltage, terminals, temperature conditions or BMS communication the XA manual names for this exact code, against the battery's own documentation. Correct the mismatch before returning the system to service.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 505 · Battery terminals reversed
Battery terminals reversed
MOD XA: the battery terminals are reverse-connected.
Product fit · Unknown
Show field stepsHide field steps for Error 505 · Battery terminals reversed: Battery terminals reversed
Product fit · Unknown
Safe checks now
Record the code and the battery state shown in the app. Do not alter battery settings, BMS wiring or terminals; contact the installer if the message does not clear.
Installer remedy
Check the battery voltage, terminals, temperature conditions or BMS communication the XA manual names for this exact code, against the battery's own documentation. Correct the mismatch before returning the system to service.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 506 · Battery terminal open
Battery terminal open
MOD XA: a battery terminal is open (lithium battery only, per the manual).
Product fit · Unknown
Show field stepsHide field steps for Error 506 · Battery terminal open: Battery terminal open
Product fit · Unknown
Safe checks now
Record the code and the battery state shown in the app. Do not alter battery settings, BMS wiring or terminals; contact the installer if the message does not clear.
Installer remedy
Check the battery voltage, terminals, temperature conditions or BMS communication the XA manual names for this exact code, against the battery's own documentation. Correct the mismatch before returning the system to service.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 507 · Lithium battery overload
Lithium battery overload
MOD XA: the output load exceeds the lithium battery's rated power.
Product fit · Unknown
Show field stepsHide field steps for Error 507 · Lithium battery overload: Lithium battery overload
Product fit · Unknown
Safe checks now
Record the code and the battery state shown in the app. Do not alter battery settings, BMS wiring or terminals; contact the installer if the message does not clear.
Installer remedy
Check the battery voltage, terminals, temperature conditions or BMS communication the XA manual names for this exact code, against the battery's own documentation. Correct the mismatch before returning the system to service.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 508 · BUS2 voltage abnormal
BUS2 voltage abnormal
MOD XA: the internal BUS2 voltage is abnormal.
Product fit · Unknown
Show field stepsHide field steps for Error 508 · BUS2 voltage abnormal: BUS2 voltage abnormal
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not repeatedly restart the inverter or change settings; contact the installer if the message does not clear.
Installer remedy
The XA manual's step for this code is one controlled restart. If the message persists after that single documented restart, stop and escalate to Growatt support rather than power-cycling repeatedly.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 509 · Battery charge overcurrent
Battery charge overcurrent
MOD XA: battery charge over-current protection operated.
Product fit · Unknown
Show field stepsHide field steps for Error 509 · Battery charge overcurrent: Battery charge overcurrent
Product fit · Unknown
Safe checks now
Record the code and the battery state shown in the app. Do not alter battery settings, BMS wiring or terminals; contact the installer if the message does not clear.
Installer remedy
Check the battery voltage, terminals, temperature conditions or BMS communication the XA manual names for this exact code, against the battery's own documentation. Correct the mismatch before returning the system to service.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 510 · Battery discharge overcurrent
Battery discharge overcurrent
MOD XA: battery discharge over-current protection operated.
Product fit · Unknown
Show field stepsHide field steps for Error 510 · Battery discharge overcurrent: Battery discharge overcurrent
Product fit · Unknown
Safe checks now
Record the code and the battery state shown in the app. Do not alter battery settings, BMS wiring or terminals; contact the installer if the message does not clear.
Installer remedy
Check the battery voltage, terminals, temperature conditions or BMS communication the XA manual names for this exact code, against the battery's own documentation. Correct the mismatch before returning the system to service.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 511 · Battery soft-start fault
Battery soft-start fault
MOD XA: the battery soft-start failed.
Product fit · Unknown
Show field stepsHide field steps for Error 511 · Battery soft-start fault: Battery soft-start fault
Product fit · Unknown
Safe checks now
Record the code and the battery state shown in the app. Do not alter battery settings, BMS wiring or terminals; contact the installer if the message does not clear.
Installer remedy
Check the battery voltage, terminals, temperature conditions or BMS communication the XA manual names for this exact code, against the battery's own documentation. Correct the mismatch before returning the system to service.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 600 · EPS output short
EPS output short fault
MOD XA: a short circuit on the EPS (backup) output.
Product fit · Unknown
Show field stepsHide field steps for Error 600 · EPS output short: EPS output short fault
Product fit · Unknown
Safe checks now
Record the code and whether backup power is currently needed. Do not operate the off-grid box, generator or inverter switches; contact the installer if the condition remains.
Installer remedy
Follow the XA manual's step for this exact code on the off-grid output, off-grid box or generator path, exactly as its row states it. Escalate to Growatt if the message returns after that documented step.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 601 · Bus low
Bus low
MOD XA: the internal bus voltage is low — the manual's check is whether the battery works properly.
Product fit · Unknown
Show field stepsHide field steps for Error 601 · Bus low: Bus low
Product fit · Unknown
Safe checks now
Record the code and the battery state shown in the app. Do not alter battery settings, BMS wiring or terminals; contact the installer if the message does not clear.
Installer remedy
Check the battery voltage, terminals, temperature conditions or BMS communication the XA manual names for this exact code, against the battery's own documentation. Correct the mismatch before returning the system to service.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 602 · AC port voltage abnormal
AC port voltage abnormal
MOD XA: the AC port voltage is abnormal.
Product fit · Unknown
Show field stepsHide field steps for Error 602 · AC port voltage abnormal: AC port voltage abnormal
Product fit · Unknown
Safe checks now
Record the code and whether backup power is currently needed. Do not operate the off-grid box, generator or inverter switches; contact the installer if the condition remains.
Installer remedy
Follow the XA manual's step for this exact code on the off-grid output, off-grid box or generator path, exactly as its row states it. Escalate to Growatt if the message returns after that documented step.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 603 · Soft-start timeout
Soft start ran out of time
MOD XA: the soft start ran out of time.
Product fit · Unknown
Show field stepsHide field steps for Error 603 · Soft-start timeout: Soft start ran out of time
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not repeatedly restart the inverter or change settings; contact the installer if the message does not clear.
Installer remedy
The XA manual's step for this code is one controlled restart. If the message persists after that single documented restart, stop and escalate to Growatt support rather than power-cycling repeatedly.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 604 · Off-grid output voltage low
Off-grid output voltage too low
MOD XA: the off-grid (backup) output voltage is too low.
Product fit · Unknown
Show field stepsHide field steps for Error 604 · Off-grid output voltage low: Off-grid output voltage too low
Product fit · Unknown
Safe checks now
Record the code and whether backup power is currently needed. Do not operate the off-grid box, generator or inverter switches; contact the installer if the condition remains.
Installer remedy
Follow the XA manual's step for this exact code on the off-grid output, off-grid box or generator path, exactly as its row states it. Escalate to Growatt if the message returns after that documented step.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 605 · Balance circuit fault
Balance circuit fault
MOD XA: the balance circuit reports a fault.
Product fit · Unknown
Show field stepsHide field steps for Error 605 · Balance circuit fault: Balance circuit fault
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not repeatedly restart the inverter or change settings; contact the installer if the message does not clear.
Installer remedy
The XA manual's step for this code is one controlled restart. If the message persists after that single documented restart, stop and escalate to Growatt support rather than power-cycling repeatedly.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 606 · DC voltage high
DC voltage high fault
MOD XA: a DC voltage high fault.
Product fit · Unknown
Show field stepsHide field steps for Error 606 · DC voltage high: DC voltage high fault
Product fit · Unknown
Safe checks now
Record the exact Warning or Error number and the time. Do not repeatedly restart the inverter or change settings; contact the installer if the message does not clear.
Installer remedy
The XA manual's step for this code is one controlled restart. If the message persists after that single documented restart, stop and escalate to Growatt support rather than power-cycling repeatedly.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 607 · EPS output overload
EPS output overload
MOD XA: the EPS (backup) output is overloaded.
Product fit · Unknown
Show field stepsHide field steps for Error 607 · EPS output overload: EPS output overload
Product fit · Unknown
Safe checks now
Note which appliances were running and reduce ordinary household or backup load if safe to do so. Do not operate inverter isolators; contact the installer if the overload trips again.
Installer remedy
Check the connected load against the rating the XA manual names for this output, reduce or redistribute it, and use only the documented recovery. Investigate a recurring overload before restoring all loads.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 608 · Offline signal error
Offline parallel signal error
MOD XA: the off-grid parallel signal reports an error (the manual's wording is OfflineSignError).
Product fit · Unknown
Show field stepsHide field steps for Error 608 · Offline signal error: Offline parallel signal error
Product fit · Unknown
Safe checks now
Record the code and whether backup power is currently needed. Do not operate the off-grid box, generator or inverter switches; contact the installer if the condition remains.
Installer remedy
Follow the XA manual's step for this exact code on the off-grid output, off-grid box or generator path, exactly as its row states it. Escalate to Growatt if the message returns after that documented step.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 609 · Off-grid box not detected
Off-grid box not detected
MOD XA: the off-grid box accessory is not detected.
Product fit · Unknown
Show field stepsHide field steps for Error 609 · Off-grid box not detected: Off-grid box not detected
Product fit · Unknown
Safe checks now
Record the code and whether backup power is currently needed. Do not operate the off-grid box, generator or inverter switches; contact the installer if the condition remains.
Installer remedy
Follow the XA manual's step for this exact code on the off-grid output, off-grid box or generator path, exactly as its row states it. Escalate to Growatt if the message returns after that documented step.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 700 · Off-grid box communication abnormal
Off-grid box: abnormal communication with the inverter
MOD XA: the off-grid box reports abnormal communication with the inverter.
Product fit · Unknown
Show field stepsHide field steps for Error 700 · Off-grid box communication abnormal: Off-grid box: abnormal communication with the inverter
Product fit · Unknown
Safe checks now
Record the code and whether backup power is currently needed. Do not operate the off-grid box, generator or inverter switches; contact the installer if the condition remains.
Installer remedy
Follow the XA manual's step for this exact code on the off-grid output, off-grid box or generator path, exactly as its row states it. Escalate to Growatt if the message returns after that documented step.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 701 · Off-grid box grid relay failure
Off-grid box grid-side relay failure
MOD XA: the off-grid box's grid-side relay failed.
Product fit · Unknown
Show field stepsHide field steps for Error 701 · Off-grid box grid relay failure: Off-grid box grid-side relay failure
Product fit · Unknown
Safe checks now
Record the code and whether backup power is currently needed. Do not operate the off-grid box, generator or inverter switches; contact the installer if the condition remains.
Installer remedy
Follow the XA manual's step for this exact code on the off-grid output, off-grid box or generator path, exactly as its row states it. Escalate to Growatt if the message returns after that documented step.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 702 · Off-grid box generator relay fault
Off-grid box generator access relay fault
MOD XA: the off-grid box's generator access relay is faulty.
Product fit · Unknown
Show field stepsHide field steps for Error 702 · Off-grid box generator relay fault: Off-grid box generator access relay fault
Product fit · Unknown
Safe checks now
Record the code and whether backup power is currently needed. Do not operate the off-grid box, generator or inverter switches; contact the installer if the condition remains.
Installer remedy
Follow the XA manual's step for this exact code on the off-grid output, off-grid box or generator path, exactly as its row states it. Escalate to Growatt if the message returns after that documented step.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 703 · Off-grid box overloaded
Off-grid box overloaded
MOD XA: the off-grid box is overloaded.
Product fit · Unknown
Show field stepsHide field steps for Error 703 · Off-grid box overloaded: Off-grid box overloaded
Product fit · Unknown
Safe checks now
Note which appliances were running and reduce ordinary household or backup load if safe to do so. Do not operate inverter isolators; contact the installer if the overload trips again.
Installer remedy
Check the connected load against the rating the XA manual names for this output, reduce or redistribute it, and use only the documented recovery. Investigate a recurring overload before restoring all loads.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 704 · Off-grid box split-phase overload
Off-grid box overloaded (split-phase)
MOD XA: the off-grid box is overloaded on the off-grid split-phase output.
Product fit · Unknown
Show field stepsHide field steps for Error 704 · Off-grid box split-phase overload: Off-grid box overloaded (split-phase)
Product fit · Unknown
Safe checks now
Note which appliances were running and reduce ordinary household or backup load if safe to do so. Do not operate inverter isolators; contact the installer if the overload trips again.
Installer remedy
Check the connected load against the rating the XA manual names for this output, reduce or redistribute it, and use only the documented recovery. Investigate a recurring overload before restoring all loads.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
- Error 705 · Off-grid box overheat
Overheat inside the off-grid box
MOD XA: the temperature inside the off-grid box is too high.
Product fit · Unknown
Show field stepsHide field steps for Error 705 · Off-grid box overheat: Overheat inside the off-grid box
Product fit · Unknown
Safe checks now
Record the code and whether backup power is currently needed. Do not operate the off-grid box, generator or inverter switches; contact the installer if the condition remains.
Installer remedy
Follow the XA manual's step for this exact code on the off-grid output, off-grid box or generator path, exactly as its row states it. Escalate to Growatt if the message returns after that documented step.
Remedy sourceMOD XA manual
Manufacturer / escalation handoff
Sources
Best next action
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Frequently asked
- Where do these Growatt fault codes come from?
- Compiled from publicly available Growatt inverter and battery documentation and field references, then rewritten for the trade. Wattbench is independent and not affiliated with Growatt.
- Which of these can I clear on site?
- Some clear on their own once grid or environmental conditions return to normal. Anything involving DC isolation, AC switching, wiring or opening the unit is licensed electrical work. Isolate safely, follow AS/NZS 5033 and AS/NZS 3000 procedure and use appropriate PPE before touching a live system.
- The exact code isn't listed. Why not?
- Firmware and model variants differ, and manufacturers revise their code tables. We document the most common ones; for a variant that isn't here, check the unit's current manual or the manufacturer's service portal.
- How current is this reference?
- This reference was last reviewed on 3 August 2026. We revise entries when the underlying manufacturer documentation changes.
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