Fault family

Meter, CT and comms fault codes

23 codes across 9 brands whose manufacturer wording names an energy meter, a current transformer (CT) or an external communication link.

A family groups codes by the manufacturer's wording. It does not mean the codes share a cause, a trip setting or a fix: the same words can describe different measurements on different hardware, so work each code from its own entry and its manufacturer's document.

Codes by brand

Work it on site

Symptom-led sequences and checks that record the evidence for this kind of alarm. Follow the code's own entry for its documented step.

How codes are placed here

A code joins only when the manufacturer's own title or description contains one of these terms as whole words. The title decides first; Wattbench's fixes and search keywords are never read. A code that matches no family, or more than one, stays unclassified.

  • meter
  • power meter
  • smart meter
  • energy meter
  • CT
  • CT clamp
  • communication
  • communication fault
  • communication error
  • communication lost
  • communication abnormal
  • not reporting
  • failed to report
  • offline
All fault families

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Answers on fault codes, calculators, AS/NZS scope and current field updates, every one drawn from Wattbench with the source attached. It won’t guess a code or a standard.